Fees & FAQ

Affordable, transparent fees

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I know that many people don’t ask for help because they worry it will be expensive - or that they should manage on their own. I try to keep my fees fair, flexible and clear, and I’ll always talk costs through with you upfront so there are no surprises.

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As a guide, my hourly rate is around £25-£45 per hour, but I offer different ways of working depending on what you need and the volume of time.

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How it works

• Free 20-minute chat: a relaxed, no-pressure conversation to understand what you need and whether I’m the right person to help.

• Fixed-price tasks (where possible): for clearly defined pieces of work, so you know the cost in advance.

• Hourly support: for ongoing admin, form-filling or more complex situations. 

• Pay what you can (limited availability each month): Reduced-fee support for those who need it.

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Pay what you can

If money is tight, please don’t let that stop you getting in touch. I keep a small number of reduced-fee spaces each month for people who need support. You’re welcome to ask - no awkwardness, no judgement, and no need to explain yourself.

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FAQs

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What kind of people do you help?
Individuals who feel overwhelmed by admin, families supporting relatives, volunteers running community groups, and small businesses who need back-office support.

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Do you help with benefits forms and allowances?
Yes - I can help you understand what’s needed, organise evidence, complete forms, and prepare for next steps. (If specialist advice is needed, I’ll tell you and signpost.)

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Can you help with LPAs?
I can support the admin side - organising information, helping you understand what the forms are asking for, and keeping everything on track. (I don’t provide legal advice.)

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Do you offer support in person or remotely?
Both. We can work by phone/video, and in-person support may be available locally depending on the task.

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How do fees work?
We agree costs upfront. Where possible I offer fixed-price tasks. I also offer flexible options including pay-what-you-can slots (limited each month).

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Is it confidential?
Absolutely. Trust is essential in our community. Your information is treated respectfully and confidentially, and I’ll only contact third parties with your clear permission.

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I feel embarrassed that I’ve let things pile up - can I still reach out?
Absolutely. This is more common than you think. There’s no judgement - just support & practical help.